Jermaine Solutions ("we", "us") respects your privacy. This Privacy Policy explains what information we collect through jermainesol.com and our services, how we use it, and the choices you have.
1. Information We Collect
- Contact information you submit via our forms or email, such as name, company, email, phone, and message content.
- Project information shared during proposals and engagements, governed by confidentiality terms.
- Usage data such as IP address, browser type, referring pages, and timestamps, collected automatically through standard server logs and privacy-respecting analytics.
2. How We Use Information
- To respond to inquiries and prepare proposals.
- To deliver, support, and improve our services.
- To send service-related communications and, where permitted, occasional marketing emails you may unsubscribe from at any time.
- To comply with applicable legal obligations.
3. Legal Bases
Where the GDPR applies, we process personal data on the bases of consent, contract performance, our legitimate interests in operating a professional services business, and compliance with legal obligations.
4. Sharing
We do not sell personal information. We share information only with trusted service providers (e.g., email, hosting, analytics) under written agreements, or when required by law.
5. Data Retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inquiry data is typically retained for 24 months and then deleted or anonymized.
6. Security
We use industry-standard administrative, technical, and physical safeguards to protect personal information, including encryption in transit, least-privilege access, and regular review of access controls.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing. To exercise these rights, email sales@jermainesol.com.
8. Children
Our services are intended for businesses. We do not knowingly collect personal information from children under 16.
9. International Transfers
We are based in the United States. If you submit information from outside the U.S., you consent to its transfer and processing in the U.S. subject to appropriate safeguards where required.
10. Changes
We may update this Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
11. Contact
Jermaine Solutions, 201 N Braddock Ave, Pittsburgh, PA 15208 — sales@jermainesol.com — (360) 492-8735.